RETURNS & EXCHANGES

RETURNS & EXCHANGES

Starting a return or exchange

Click Here to start your return/exchange. Please have your order number and email address ready.

Return/Exchange Cost

Free Exchanges:
We’re happy to offer free exchanges for a different size or color.

Free Return Shipping:
We provide a free return shipping label for all eligible returns. Please note that original shipping costs are non-refundable.

Return/Exchange Conditions

For an item to be eligible for a refund it must be:

  • Returned within 90 days of the original purchase date
  • Unwashed, unworn, and in new condition
  • Returned in the original poly mailer - using other packaging may result in higher shipping costs at the customers expense

Third-Party Purchases

Returns and exchanges for items purchased outside of the Iron Oak online store or in-person events cannot be processed through us. Please reach out to the original retailer.

Damaged or Defective Items

If you received a damaged item, you can still process the exchange by clicking here, or if you need further assistance, please contact us at support@ironoaktx.com.